Communication with employees
One of the most important stakeholders within Primark are the employees, Primark have employed more than 7,00,000 people. Primark commitment is to have motivated, and safe employees so they will provide the better customer service.
Primark top priority is the safety of their employees, the ones they employ directly and the ones employed by suppliers in three different countries. (BusinessSolutions, 2013 and ABF, n.d)
Training and Development:
Primark gives the appropriate training and developing opportunities to their employees. All the new members off staff take part in an induction programme to welcome and to be introduced to the team and role.
Apart from that, the business also provide employees with other training opportunities to assist them to progress further on the business and become a member of the management team, the business provide employees with tools and resources for them to achieve better roles within the organisation, this courses can be specific to employees in areas such as team leading, admiration and retail and customer service. (1Primark, n.d and ABF, n.d)
Rewards and benefits:
Primark also uses reward and benefits in order to motivate employees, to get their commitment and therefore provide a better service. Some of the benefits and rewards are:
1. Training and development programmes
2. Health insurance
3. Bonus scheme
4. Flexible shifts
5. Competitive entitlement
6. Promotional opportunities